The Face behind the fish

Karter Doucette, Founder & Owner

Bass Pool Pros is more than just a pool service company—it’s something we built with family, purpose, and a long-term vision in mind. Founded by Karter and his wife Kieleigh, we proudly serve homeowners across the East Valley, including Gilbert, Mesa, Chandler, and Queen Creek.

Karter grew up around the pool industry, learning the ins and outs from a young age and gaining hands-on experience over the years. With over 105 years of combined family experience behind him, this isn’t just something we do—it’s what we know. A huge part of that foundation comes from Karter’s uncle Kurt, who has taught him just about everything he knows about the business. That mentorship has shaped the way Bass Pool Pros operates today, and it’s something we’re incredibly grateful for.

The name Bass Pool Pros is rooted in family as well. While it might sound like it has something to do with fishing, it actually comes from Kieleigh’s family name—Bass. It was a meaningful way to build a brand that represents more than just a service. It represents who we are, what we stand for, and the relationships we’re building with every customer we serve.

From day one, our approach has been simple: treat every pool like it’s our own and every customer like family. We believe in clear communication, consistent service, and honest recommendations—you’ll never be sold something your pool doesn’t need. We take pride in staying proactive, monitoring your pool closely, and keeping you informed so there are never any surprises.

Our mission is to take the hassle out of pool ownership. No more guessing, no more problem-solving every time something looks off—just a clean, clear pool that’s always ready when you are. You focus on enjoying your backyard oasis, and we’ll take care of the rest.

Built on family. Backed by experience. Focused on doing things the right way.